Terms of Service
Last updated: November 2025
These Terms of Service ("Terms") govern your access to and use of the SignDeck service ("Service") provided by SignDeck ("we", "us", "our"). By accessing or using the Service, you agree to be bound by these Terms.
1. Use of Service
You must be at least 18 years old to use the Service. You agree to comply with all laws applicable to your use, and you are responsible for your account credentials and any activity under your account.
2. Accounts, Requests & Documents
You may create a user account and use the Service to send document- and signature-requests to your contacts. You retain ownership of documents you upload, but you grant us the right to store, transmit and process them as necessary to provide the Service.
3. Payments & Credits
If you purchase access or credits for the Service, payment terms apply as described in the pricing section. Credits are non-refundable unless required by law. We reserve the right to change pricing, features or limits at any time.
4. Infrastructure & Data Location
Our Service is hosted on cloud infrastructure located in the United States (for example, Amazon Web Services – US East). By using the Service, you consent to your content and data being stored, processed and transferred in the United States.
5. Intellectual Property
All intellectual property rights in SignDeck (excluding your content) remain with us. You may not copy, modify or distribute the Service or its code without our prior written permission.
6. Termination
We may suspend or terminate your access if you violate these Terms. Upon termination, you must stop using the Service and we may delete your account and data according to our retention policy.
7. Disclaimers & Limitations of Liability
The Service is provided "as is" and "as available." We make no warranties of any kind. In no event will we be liable for indirect, incidental, special or consequential damages. Our total liability is limited to the amount you paid in the preceding 12 months.
8. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Delaware, United States. Any dispute shall be resolved in courts located in the State of Delaware, United States, unless you and we agree otherwise in writing.
9. Changes to Terms
We may update these Terms from time to time. We will notify you of major changes via email or within the Service. Continued use after the change implies acceptance.
10. Contact
For questions about these Terms, contact: support@getsigndeck.com